Terms of Service

General Information

These Terms of Service apply to all customers purchasing from Hearth & Hues, operated by Hamxi LTD.

Business Information:
Company: Hamxi LTD
Address: 8 Mortlake Road, Ilford, IG1 2SX, United Kingdom
Email: support@hearthandhues.shop
Phone UK: +44 7548 624333
Phone Germany: +49 3643 425433

Orders and Acceptance

- All orders are subject to acceptance
- We reserve the right to refuse any order
- An order confirmation email does not guarantee acceptance

Pricing and Payment

- All prices are in GBP for UK customers
- Prices include VAT where applicable
- We accept: PayPal, Credit Card, Klarna, Apple Pay, Google Pay

Shipping and Delivery

- We ship from our German fulfillment center
- UK delivery: 3-5 business days
- Free shipping on orders over 40 GBP
- You will receive tracking information via email

Returns and Cancellations

- 30-day return policy – see Returns & Refunds Policy
- Cancel within 14 days for a full refund
- Contact support@hearthandhues.shop for cancellations

Liability

- We are not liable for damages caused by misuse
- Our liability is limited to the purchase price of the product

Governing Law

These Terms are governed by the laws of England and Wales.

Contact Us

For any questions about these Terms, please contact:
Email: support@hearthandhues.shop
Phone: +44 7548 624333

Last updated: March 2026