Returns & Refunds Policy

30-Day Return Policy – No Questions Asked!

At Hearth & Hues, we want you to love your purchase. If you're not completely satisfied, you have 30 days to return your item for a full refund.

How to Return an Item

1. Contact our customer service team at support@hearthandhues.shop
2. Provide your order number and the item(s) you wish to return
3. We'll send you a return label
4. Pack the item securely and send it back

Return Conditions

- Items must be returned within 30 days of delivery
- Items must be unused and in original condition
- Original packaging is not required
- Return shipping is free

Refund Process

- Refunds are processed within 5-7 business days
- Refunds are issued to the original payment method
- You will receive a confirmation email once processed

Exceptions

The following items cannot be returned:
- Items marked as "Final Sale"
- Items damaged due to misuse

Need Help?

Contact our customer service team:
Email: support@hearthandhues.shop
Phone UK: +44 7548 624333
Phone Germany: +49 3643 425433

Free returns within 30 days for all UK and Germany customers.